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Technical Support Representative Work at Home

Location
Nashville, TN

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Description: Our Technical Support Representatives are the front-line support for more than 300 million customers. As a Technical Support Representative you will: Maintain exceptional customer service while providing technology solutions for customers' inquiries about hardware software OS apps and compatibility Remotely support multiple technology devices across Windows Android Blackberry OS Apple iOS If you can identify with the following then Asurion wants you! Are you a tech-curious person? Can you put the customer first? Are you a team player? Are you dedicated to problem resolution? Are you patient and possess exceptional/empathetic listening skills? Can you adapt your knowledge to unfamiliar situations? Do you approach challenges with a positive attitude? Work at Home Requirements: High speed internet Minimum download speed 6.0Mbps and minimum upload speed of 786 Kbps Basic analog landline telephone service A distraction free work environment without any conflicting responsibilities during your scheduled work shift Must be able to work in our brick and mortar facility for the first 60 days of employment prior to transitioning home. Only employees in good standing at the end of 60 days and that can meet the home technical requirements will be considered to work from home. Equipment will be provided for business purposes only Minimum requirements: High school diploma or GED Flexible to work all shifts as required (evenings weekends and holidays) 6 months of previous customer service experience Pass pre-employment assessment Willing to submit a pre-employment background investigation and drug screen Requirements:Minimum requirements: • High school diploma or GED • Flexible to work all shifts as required (evenings weekends and holidays) • 6 months of previous customer service experience • Pass pre-employment assessment • Willing to submit a pre-employment background investigation and drug screen , hiringOrganization : { @type : Organization, name : Staffmark, sameAs : ****}, industry: Customer Service, identifier: { @type: PropertyValue, name: Staffmark, value: 86565 }, jobLocation: { @type: Place, address: { @type: PostalAddress, addressLocality: Nashville, addressRegion: TN } } } .showMyModal { display: block !important; } Connect With Us Facebook Twitter Linkedin Instagram Talent Network Home Employees Employers Our Story News MyStaffmark Blog Locations EOE Contact Us GoToAssist Privacy Policy Copyright document.write(new Date().getFullYear()); Staffmark, All rights reserved. A subsidiary business of Recruit Holdings Company, Ltd. Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizen status, disability, or veteran status. 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