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D365 Implementations Engineer

Napa, CA

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D365 Implementations Engineer

Job #684941253
THE ROLE As an Implementations Engineer you will be a vital part of **MEMBERS ONLY**SIGN UP NOW***.’s technical team delivering high quality technical and functional knowledge to partners and end-user customers. Based in the USA, with the ability to work from home office, perform remote installations as well as on-site, and ability to travel domestically and Internationally, sometimes with short notice. You must have a Passport and no travel restrictions. You will work with our Sales teams, Product Director, development, QA and support team members in the UK and India, often with time differences, often requiring flexible working hours, in a fast-paced dynamic and leading-edge environment, overseeing and undertaking remote and on-site implementations of Dynamics 365 for Retail as well as ISV business application product suites, delivering knowledge and service to partners, and end-user retailers. KEY RESPONSIBILITIES Overseeing and undertaking Remote implementations of Dynamics 365 for Retail. Undertaking complex installations and configuration of Dynamics and installing ISV solutions within a customer or partner/reseller environment. You will be involved in the day to day project management and multiple phases of customer on-boarding and be liaising with internal and external stakeholders. Part of this process with be providing feedback to our product, development and QA teams. Pre-sales technical support – supporting sales staff in prospect engagements – often advising or demoing **MEMBERS ONLY**SIGN UP NOW***. solutions. Working with Payment providers and 3rd party application partners, with respect to pending implementations or technical support incidents Post-sales technical support/escalation – may be required to assist on technical support incidents MINIMUM REQUIREMENTS Bachelor's Degree in relevant major (Engineering/STEM subject, Computer Science or Electronic Engineering) Experience working in the Retail industry, knowledge of Retail Point of Sale systems Knowledge of Dynamics 365 for Finance and Operations and Retail (AX2012 R3) is essential Experience in implementing Retail Point of Sale systems, Excellent organizational skills and follow-through A fast learner (product training will be provided) Strong written, verbal, presentation and organizational skills Proficient in SQL server, MS Office applications Experience of Payment services, credit card processing or other FinTech solutions is considered an advantage. Legally allowed to work in the United States Willing to travel globally on an as-needed basis To apply: Send resume and cover letter to ~~~ with “Implementations Engineer” in the email’s Subject Heading.
Updated 06/13/2018
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