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Job Details

Call Analyzer

Company name
TheHomeMag

Location
Cape Coral, FL

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Profile

What Are We Looking For?

TheHomeMag, the nation’s Fastest Growing Home Improvement Magazine, is looking for self-motivated individuals to work from home processing and monitoring phone calls to ensure that customer-service representatives are interacting with clients in ways that serve a businesss best interests, and measure performance and help assist the business’s strategic objectives.

Responsibilities:



  • Listen, monitor, and interpret phone calls, disseminate significant amounts of information with attention to detail and accuracy.


  • Working on a personal home based PC entering data from a predetermined rating system.


  • Be able to communicate clearly and precisely, both orally and in writing.


  • Work as a team member and promote a positive attitude.


  • Attend monthly project discussions with immediate supervisor.


  • Proficiency in MS Office Suite with Intermediate Excel Level.




Work Schedule:



  • 8 to 16 hours a month




Company info

TheHomeMag
Website : http://thehomemag.com

Company Profile
TheHomeMag, America s fastest growing home improvement magazine, is now offering franchise opportunities in select markets. We currently publish 12 magazines, scattered cross country and will more than double that during the coming year.

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