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Executive Communications Manager Human Resources Programs

Location
Oakland, CA, United States

Posted on
Nov 17, 2021

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Executive Communications, Manager (Human Resources Programs)','210031Q',' At **MEMBERS ONLY**SIGN UP NOW***. we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, **MEMBERS ONLY**SIGN UP NOW***. has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to **MEMBERS ONLY**SIGN UP NOW***. Foundation since 2002 to have a positive impact on California communities. **MEMBERS ONLY**SIGN UP NOW***. is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We�re excited to share **MEMBERS ONLY**SIGN UP NOW***. has received awards and recognition for � LGBT diversity, quality improvement, most influential women in corporate America, Bay Area�s top companies in volunteering & giving, and one of the world�s most ethical companies. Here at **MEMBERS ONLY**SIGN UP NOW***., we�re striving to make a positive change across our industry and the communities we live in � Join us!','!*!**MEMBERS ONLY**SIGN UP NOW***.’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. 

 

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combines a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.

 

Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at **MEMBERS ONLY**SIGN UP NOW***., we are striving to make a positive change across our industry and the communities we live in – join us!

 

Your Role

The Communications, Citizenship and Reputation team advances our company’s reputation and better serve our employees, members and providers. The Executive Communications Manager (Human Resources Programs) will report to the Senior Manager, Executive Communications (Human Resources Programs). In this role as an individual contributor, you will partners with key stakeholders to design and implement communication strategies, plans and programs that create clarity, confidence and connection to **MEMBERS ONLY**SIGN UP NOW***.’s mission and goals, and promote our reputation and brand internally.

 

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

 

Your Work

In this role, you will:


Develop and implement a communication strategy for key executives and business stakeholders to forward business goals
Develop and manage editorial calendars and/or production for various internal communications and events
Manage content on our company intranet (Shield Central)
Develop new and creative ways to deliver internal messages
Develop message platforms; writes edits and produces internal communication messages on key issues
Support and build employee engagement through storytelling and creative campaigns
Drive communications in areas across Human Resources including Learning and Development, Wellness, Total Rewards, annual surveys, and others.
Partner with the Senior Manager of HR Programs to develop and implement strategies, campaigns, and collateral
Support annual processes and programs such as Open Enrollment, performance management, rewards and recognition, technology implementations, and business transformation
Partner across business units and functions to develop campaigns and tell our story through various media, including video, social and events


 
','!*!Your Knowledge and Experience


Requires a bachelor’s degree or equivalent experience
Requires at least 7 years prior relevant experience, including 3 years of management experience gained as a team leader, supervisor or project/program manager
Expertise in Human Resources areas talent and leadership, learning and development, awards and recognition, diversity and inclusion and others
Proven ability to understand clients' communications needs and make strong recommendations; solid experience creating communications briefs and plans
Outstanding writing skills with ability to capture the executive’s voice and elevate their content and presence; ability to simplify complex content and write in a clear, succinct, engaging format that adapts to different audiences
Strong organizational and project management skills with ability to develop and execute multiple end-to-end programs concurrently and with little oversight
Exceptional interpersonal communication skills and senior client relationship management experience
Demonstrated knowledge in managing organizational change, including culture shifts, technology transitions, office moves, and mergers and acquisitions.


Our Values


Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short
Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals


 
','!*!Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork � Activity level: Sedentary, frequency most of work day.Please click here for further physical requirement detail. ','!*!Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork � Activity level: Sedentary, frequency most of work day.Please click here for further physical requirement detail. ','','Enterprise Communications','United States of America-California-Oakland','United States of America-California-San Jose, United States of America-California-San Francisco, United States of America-California-Sacramento, United States of America-California-Walnut Creek','Human Resources','Full-time','Nov 17, 2021','!*! External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws. COVID-19 update: From the earliest days of the pandemic, **MEMBERS ONLY**SIGN UP NOW***. has been unyielding in our commitment to putting the health and safety of our people, our members and our communities first. As a federal contractor and a health care company, Blue Shield requires all employees to be fully vaccinated prior to start date as a condition of employment and provide proof of vaccination status. Blue Shield will consider requests for medical or religious accommodation to this vaccination requirement prior to your start date ','Executive Communications, Manager (Human Resources Programs)

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