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Director State and Strategic Client Relations

, AZ

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Director State and Strategic Client Relations
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2017, it will deliver online learning to over 400,000 students in the U.S. and 48 countries. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a “Top Workplace” by the Baltimore Sun for three consecutive years and a “Best Place to Work” by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology, and helping students achieve both academic and personal success.
Position Summary
The Director, State and Strategic Client Relations will be a field leader and professional with autonomy to make decisions in assigned states. The position will responsible for developing strategies and tactics to educate, inform, interpret and influence public policies that support the development of new and existing online learning schools and programs. The Director will identify and execute school development opportunities including pre-proposal due diligence, new school applications and proposals, retention of existing customers, strategies for gaining regulatory approval, and negotiate educational products and services contracts with customers. This position will be assigned strategic customer accounts as a single point of accountability, ensuring customer expectations are met (academic, operations, financial) and be the customer’s advocate regarding customer requests.. The Director will monitor and be accountable for P/L performance of strategic customer accounts and identify upsell opportunities to meet customer needs. This position is also responsible for building, nurturing and enlisting the support of a network of state-based advocates including education, legislative, community influencers, business leaders, and families. The Director will, when and where appropriate, identify, recommend and nurture a diverse group of board members for schools with governing boards.
Primary Responsibilities
Identify, pursue and achieve new school opportunities within assigned states;
Retain and strengthen existing customer relationships;
Work with state-based lobbyists and advocates to influence legislation, regulations and policies affecting the spectrum of online and blended learning;
Strategic account management;
Cultivate ongoing relationships with regulators, online learning allies, influencers, customer board members (where applicable) in assigned states;
Additional duties and tasks as assigned.
Connections Education is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.
The following equipment will be provided to you by the company as a full-time employee:
HeadsetThe following equipment will need to be provided by you, as the employee, when working from home:
Mouse (required)
Keyboard (required)
Knowledge of and experience in education and/or governmental affairs, specifically online and blended learning;
Superior written and verbal communication, analytical and organizational skills, and presentation skills;
Strong technology skills relating to electronic communications, web research, and productivity tools;
Effective time management practices.
Ability to work independently with modest supervision while serving effectively as part of a remote-based team;
Outstanding work ethic with ability to manage multiple projects and priorities simultaneously in multiple states;
Excellent communicator with customers, customer-facing teams and internal teams;
Decision maker who thoroughly vets multiple options and how each option can yield a successful outcome;
Exemplifies Pearson Core Values of Accountable, Decent, Imaginative and Brave
5 years in strategic account sales, education sales, new school development, strategic account management, government relations, lobbying or business development;
Bachelor’s degree required, Masters in education, business, law or public policy a plus;
Ability to travel up to 33% of the time;
Must reside within a reasonable distance of an airport with regularly scheduled commercial airline service;
Must occasionally lift or move up to 20 pounds;
Possess a valid driver’s license.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Primary Location:
Other Locations
US-New Mexico, US-Colorado, US-Utah
North America Connections
Employee Status:
Regular Employee
Job Type:
Day Job
Job Posting:
Jun 12, 2018
Job Unposting:
Full-time Regular
Req ID:
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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