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Retail Support Specialist

Company name
Midwest Sports Productions

Lenexa, KS

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About Us:Please enter some information about your company here.Responsibilities:Responsibilities include, but are not limited to: Coordinate order process on all retail and award orders. This would include payment, order intake, production, and shipping processes. The RSS would communicate with customer throughout the order process. Email sent to customer to acknowledge receipt of order and start of order production. Email sent to customer once item is shipped.RSS must have the ability to create process of orders in and out.Coordinate planning for weekly trophy schedule. RSS is responsible for creating and maintaining trophy schedule. Responsible for increased sales.Support admin process for all retail product resupply operations. RSS would place all resupply orders, process all necessary paperwork, provide bills of lading\/invoice to Finance, and input all inventory updates into Square.Support retail store payment collection operations. Process all customer billing. Communicate with any customers who owe money. Maintain spreadsheet on all outstanding monies owed.RSS would be main point of contact for all park director to sports store communications. Responsible for vendor paperwork and payment processing.Coordinate all vendor support communications. RSS communicates with all vendors, Maintains all vendor paperwork.Maintain fleet maintenance calendar. Notify retail operations when equipment needs maintenance. Communicate with vendor shops. Notify operations when equipment is ready for pick-up.Requirements:A minimum of three years related experience or combination of four years’ education and experience.Bonus Points: Microsoft Word, Outlook, Excel experiencePerks:Please list anything that makes working for your company unique or special - i.e. Can people work from home, do you offer special benefits (company car, expense account, stock options, etc).

Company info

Midwest Sports Productions

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