Senior Plan Coordinator Consultant

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Job Description

As a Senior Plan Coordinator Consultant you will be responsible for the coordination and completion of the Client Requirement Document through coding and auditing to support pharmacy plan benefit set up for new and existing customers.

The roles and responsibilities associated with this role include but are not limited to:

• Acts as a single point of contact in support of timely and accurate Client Requirement Document coding.

• Completes timely and accurate set up of complex account structures and detailed benefit plans.

• Actively consults and communicates with internal constituents regarding the details associated with Client Requirement Document for new and existing business in a timely manner .

• Meets or exceeds quality metric expectations.

• Monitors case installation processes, including case queues and reporting dashboards, and communicates status as appropriate to ensure cases are completed timely and accurately.

• Runs and reviews plan set up reporting for accuracy of pharmacy plan benefits.

The ideal candidate will posses the following skills:

• Attention to detail and accuracy.

• Problem solving and analytical skills.

• Excellent verbal and written communication skills.

• Ability to manage multiple priorities.

• Superior customer service skills.

• Strong team player.

• Pharmacy product knowledge.

Role may require availability after hours, weekend, holiday around Welcome Season periods.

This is a remote work from home role, however candidates will need to live in the Eastern or Central Time Zones.

Pay Range

The typical pay range for this role is:

Minimum: 18.50

Maximum: 34.60

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

Required Qualifications

• Working knowledge of Salesforce.com.

• Basic knowledge of Excel

Preferred Qualifications

• 1-2 years pharmacy benefit industry experience.

• Proficient working knowledge of Excel including basic formulas and functions.

Education

High school degree required

Business Overview

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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Company info

CVS Health.
Website : https://www.cvshealth.com