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Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..
... Senior Cloud Services Engineer for Customer Experience Center Platform (CECP) Platform ... Humana's Contact Center as a Service (CCaaS) Platform (aka 'the Platform') ... and driving exceptional market leading..
... Medicaid Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on ... Inbound Contacts Representative 1 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Medicaid Members and provide excellent service and support. These roles will ... Information) Minimum 2 years of customer service experience Must be available to ... Demonstrated experience with providing..
... Medicare Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Inbound Contacts Representative 1 performs operational/customer support/computational tasks. Typically works on ... a part of Humana Go365 Service Operations - As an Inbound ... 1, you will provide perfect..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... Inbound Contacts Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... 1 - 2 years previous customer service experience Excellent verbal and written ... and/or ICD-10 codes Prior..
... able to have a world-class customer service organization, without having to build ... train, the top 1% of customer service professionals. And then, together, we ... work with our..
Description Responsibilities The Grievances & Appeals Representative 2 for IRT will be responsible for assigning cases to associates on team to send to independent entity for 2nd level review. Tracking volume ..
... fill the position of a Customer Service Associate to work virtually in ... Join Now and select the Customer Service Remote Job Bank Registry to ... get connected to..
... our members and provide excellent service and support. These remote roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description The Consumer Service Operations Representative 2 is responsible ... the daily activities across multiple service functions area. The Consumer Service Operations Representative 2 performs varied ... varied activities and..
... Appeals Representative 3 performs advanced administrative/operational/customer support duties that require independent ... Appeals Representative 3 performs advanced administrative/operational/customer support duties that require independent ... warranted. Perform advanced administrative and/or..
Description Responsibilities This position can be in office or work at home in EST or CST and will provide coverage for eastern time zone hours. Weekend work required. Schedules will be ..
... Contacts Member Advocate performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on ... Inbound Contacts Member Advocate addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... inquiries. The Advocate performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on ... digital, or written inquiries Addressing customer needs which may include complex ... it. Advancing unresolved and pending..
... our members and providing excellent service and support. These remote roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description Responsibilities The Grievances & Appeals Representative 4 assists members, via phone or face to face, further/support quality related goals. Reviews the level 1 appeals cases and ensures that information is ..
