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Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..
... Senior Cloud Services Engineer for Customer Experience Center Platform (CECP) Platform ... Humana's Contact Center as a Service (CCaaS) Platform (aka 'the Platform') ... and driving exceptional market leading..
... Medicaid Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... manages claims operations that involve customer contact, investigation, and settlement of ... complex administrative / operational / customer support assignments. Performs computations. Typically ... of call center or related..
Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..
Description Responsibilities The Grievances & Appeals Representative 2 for IRT will be responsible for assigning cases to associates on team to send to independent entity for 2nd level review. Tracking volume ..
... Bilingual / Call Center / Customer Service Rep / Remote / Work ... / Bilingual / Call Center Customer Service Representative who is interested in ... team that focuses..
Description Responsibilities The Consumer Service Operations Professional 2 - provides ... Operations Professional 2 - provides customer service support for Military Treatment Facilities ... promotes beneficiary use of TRICARE self-service..
Description Thursday-Monday 8am-5pm CST (Every weekend will be required as part of the work schedule) Off days are Tuesday and Wednesday. The UM Administration Coordinator 2 contributes to administration of utilization ..
Description The Consumer Service Operations Representative 2 is responsible ... the daily activities across multiple service functions area. The Consumer Service Operations Representative 2 performs varied ... varied activities and..
Description Responsibilities The Grievances & Appeals Representative 4 assists members, via phone or face to face, further/support quality related goals. Reviews the level 1 appeals cases and ensures that information is ..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... 1 - 2 years previous customer service experience Excellent verbal and written ... and/or ICD-10 codes Prior..
... our members and provide excellent service and support. These remote roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... our members and providing excellent service and support. These remote roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Job Information Humana UM Administration Coordinator 2 - Work at Home Thurs-Mon Schedule) in Troy Michigan Description (Thursday-Monday Schedule) The UM Administration Coordinator 2 contributes to administration of utilization management. The ..
... role requires strong inter-personal and customer service skills in addition to strong ... technical support or in a customer facing role Experience in working ... correctly for action or..
... manages claims operations that involve customer contact, investigation, and settlement of ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... of Call Center or related..
Description Responsibilities This position can be in office or work at home in EST or CST and will provide coverage for eastern time zone hours. Weekend work required. Schedules will be ..
Job Information Humana UM Administration Coordinator 2 - Part Time - Work at Home (Friday-Sunday Schedule) in Troy Michigan Description (Friday - Sunday Schedule) The UM Administration Coordinator 2 contributes to ..
... Medicaid Members and provide excellent service and support. These roles will ... Information) Minimum 2 years of customer service experience Must be available to ... Demonstrated experience with providing..
... Appeals Representative 3 performs advanced administrative/operational/customer support duties that require independent ... Appeals Representative 3 performs advanced administrative/operational/customer support duties that require independent ... warranted. Perform advanced administrative and/or..
... Medicare Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... equivalent. 1 or more years customer service, administrative, and/or technical support experience. ... plus (English, Spanish). Prior..